ISO 9001 is a quality management standard. It is the most recognized quality management standard in the world and the most popular ISO standard implemented throughout the globe
This quality management standard is ideal for implementation to businesses of all sizes and in all sectors. This system will help you manage quality and:
The quality management system requires that you document your processes. This encourages consistency in your processes. You will therefore be a consistent competitor in your market.
Meet customer needs
Quality management is customer focused. It encourages collecting of data from customers, analyzing it and acting on it. This means that you will understand your customers’ needs better and be able to meet them.
You will have all your processes mapped out. You can improve on them and eliminate those processes that waste time. This will ensure that you improve your efficiency. You will therefore save time, resources and money.
You will improve the performance of your operations through process improvement. This will result in fewer errors and therefore reduce the need for rework and the occurrence of wasted material and time. You will therefore increase your profits.
Increase staff motivation
Your employees will be better motivated to perform their tasks with more efficient internal processes. They will also have a better understanding of their roles and be willing to put in the effort to accomplishing their set objectives.
Win more customers
Achieving certification will improve your image to high value customers. With better customer service, you will be able to win and retain even more customers.
Open up new markets
ISO 9001 certification is a requirement for some markets. Obtaining certification will enable you to gain access to these markets.
ISO 9001 Revision
ISO 9001, the world’s most popular standard for quality management, is now under review, with an updated version due to be available by the end of 2015.
We have the services to assist you no matter where you are along the certification process. We will provide you with services for:
We will help you get started on your journey to certification. Learn what ISO 9001 is all about and what you need to implement the management system.
We provide training for companies and individuals. Our courses will help guide you on ISO 9001 requirements and how best to implement the standard.
We provide services for independent assessment that leads to certification of quality management systems.
We will help you ensure that your system continues to deliver the best results for your business through surveillance audits.
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